Frequently Asked Questions

Where does THE ARTISAN ship?

As of right now we currently only ship domestically in the United States. Unfortunately due to supply chain issues we cannot accept international orders at this time

What's the Return Policy?

We do not offer returns, cancellations or exchanges.

If there is something wrong with your order, send us an email at so we can help! All sales are final, please be sure to review your order details and shipping information before completing your purchase. You will not be able to make changes after.

Can I be a part of the brand?

While we appreciate the love towards us, we made the process as simple as possible. Please visit our Apply Now page and fill out our form we have created and your request will be under review. If you do not fit the requirements please email us!

What's the fit of the products?

Most of our products are unisex fit unless stated other wise. If you are still unsure check our size guide.

What if something I like is out of stock?

As of right now we don’t typically restock our items unless by popular demand. We advise you to follow us on social media and keep an eye out for restock notifications or join our email list!

What if I have questions/concerns on my order?

Any questions regarding your order please email them to for review.

How long will I receive my order?

On average, your order will be processed and shipped within 2-7 business days of placing the order. Thank you for your patience; THE ARTISAN is a one person show and I am working as quickly as possible to get your happy mail out to new forever homes! U.S. orders are shipped through USPS or UPS and take about 2-5 business days days in transit to arrive to most domestic addresses. During peak seasons or large launches, shipping may be delayed due to an influx of packages moving through the postal service.

Regular Fit

The Unisex fit is looser, more relaxed and forgiving. Experience the ultimate comfort with our Unisex tees, designed with a forgiving and relaxed fit that allows for easy movement.

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Oversized Fit

The Oversized fit is intended to look loosely worn. Embrace the effortless and laid-back style of the Oversized fit.

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Slim Fit

Experience a modern and polished look with our Slim fit, expertly designed to effortlessly hug the body while maintaining a comfortable and stylish appearance.

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